As your privacy and the protection of your personal data (“Personal Data”) are important to MAT, MAT provides this Privacy Notice to explain its practices and to inform you, as the Data Subject, of the purposes and details of collecting, using, disclosing, and/or destroying Personal Data and the strict measures to protect your Personal Data handled by MAT, including your legal rights to submit requests to MAT regarding your Personal Data. Therefore, you can be assured that your Personal Data entrusted to MAT will be processed in accordance with the Personal Data Protection Act B.E. 2562 (2019), including any laws and/or regulations related to or imposed by the said Act.

Unless otherwise defined in this Privacy Notice, the definitions used herein shall have the meanings set forth below:

1.“Personal Data”
means any information relating to a person which enables the identification of such person, whether directly or indirectly, but not including the information of deceased persons.

2.“Sensitive Personal Data”
means Personal Data that is specially protected by law because it may seriously impact the rights and freedoms of the Data Subject if it is collected, used, and disclosed without permission.

3.“Processing of Personal Data”
means any operation performed on the Personal Data of the Data Subject, including the collection, use, disclosure, erasure, or destruction of Personal Data.

4.“Data Subject”
means a natural person who can be identified from the Personal Data.

5.“Data Controller”
means a person or a juristic person having the power and duties to make decisions regarding the collection, use, or disclosure of Personal Data.

6.“Data Processor”
means a person or a juristic person who operates in relation to the collection, use, or disclosure of Personal Data pursuant to the orders given by or on behalf of the Data Controller.

7.“Data Protection Officer” (DPO)
means the working group appointed by the President of the Company and the President of the company responsible for ensuring compliance with the Act, including directly report to the Personal Data Protection Committee when a Personal Data breach occurs.

8.“Personal Data Protection Committee” (PDPC)
means the state authority in charge of the duties and authorities to govern and issue measures or provide any other guidance as prescribed by the Act.

9.“Legal Basis”
means the legal exceptions that allow the Data Controller to process Personal Data for the specific purposes provided in Clause 4. of this Privacy Notice.

Content
1.What is the purpose of this Privacy Notice?

2.What sources of Personal Data does MAT collect?

3.What types of Personal Data does MAT collect, use, and/or disclose?

4.What are the purposes and legal basis for which MAT collects, uses, and/or discloses your Personal Data?

5.To whom does MAT disclose your Personal Data?

6.Does MAT send or transfer your Personal Data to other countries?

7.How long does MAT retain your Personal Data?

8.How does MAT protect your Personal Data?

9.Accuracy of Personal Data

10.What are your rights regarding your Personal Data?

11.Does MAT use cookies?

12.How can you contact MAT and the Data Protection Officer?

13.Will MAT make changes to this Privacy Notice?


1.What is the purpose of this Privacy Notice?
This Privacy Notice is intended to inform you, as the Data Subject, of the purposes and details of the collection, use, and/or disclosure of your Personal Data, as well as your legal rights in connection with Personal Data.


2.What sources of Personal Data does MAT collect?
2.1 Personal Data that you provide directly to MAT or through MAT’s employees, or that MAT obtains upon your request in relation to products and/or after-sales services, proposals, or by your interaction with MAT through contact, visits, use of the website, call center, your authorized representative, execution of agreements, or other transactions with MAT.

2.2 Personal Data that is received or accessed from sources other than directly from you. For example, publicly available information, government entities, and business partners. MAT will collect Personal Data from other sources only when necessary and where you have given explicit consent, or when it is permitted by other legal basis.

2.3 In the event that you provide MAT with Personal Data of other individuals, such as directors, employees, agents, attorneys-in-fact, proxies, witnesses, or representatives acting on behalf of your juristic person, you are required to inform those individuals of this Privacy Notice or other relevant privacy notices of MAT, including the details regarding the collection, use, and/or disclosure of their Personal Data, before or at the time you disclose such Personal Data to MAT. You must also obtain consent from such individuals (if required) or rely on other applicable legal basis for providing their Personal Data to MAT. MAT will deem that you have the lawful right and have taken all necessary actions as required by law to disclose such Personal Data of other persons to MAT, in order to ensure that MAT can collect, use, and/or disclose the Personal Data of those third parties properly.


3.What types of Personal Data does MAT collect, use, and/or disclose?
3.1 Personal information
Such as name, surname, gender, age, date of birth, national identification number, passport number, nationality, signature, CCTV record, license plate number.

3.2 Contact information
Such as home address, workplace address, telephone number, email address, LINE ID, Facebook name.

3.3 Financial information
Such as bank account number, bank account name, PromptPay number.

3.4 Information relating to office equipment
Such as IP address, MAC address, computer network traffic data.

3.5 Other information necessary for MAT’s business operations
Such as website-visiting data, voice, still images, moving picture, financial information, databases assigned to MAT to provide system implementation services that are considered Personal Data under the Personal Data Protection Act.

3.6 Sensitive Personal Data
Such as information on race, religion, biometric data, and other sensitive data contained in databases assigned to MAT to provide system implementation or maintenance and support services in the event of an operational issue.

3.7 Personal Data of third parties
Including Personal Data of third parties who are personnel of a juristic person and/or otherwise related to you, such as shareholders, directors, authorized signatories, employees, referees, business partners, contacts, and/or any other individuals appearing in your transaction documents.


4.What are the purposes and legal basis for which MAT collects, uses, and/or discloses your Personal Data?
MAT will collect, use, and/or disclose your Personal Data only for necessary under legal basis, specified in this Privacy Notice, as follows.

4.1 In cases that it is necessary for the execution of the Data Subject’s request prior entering into the contract or to perform any obligations of the contract.

4.1.1 In order to verify the qualification, verify the status of the legal entity, verify the accuracy of the information in the documents, proof and verify the identity of the person before entering into the purchase agreement, service agreement, lease agreement, contractor agreement, and other agreements related to the Company’s business operations.

4.1.2 For entering into a contract with you or to perform a legal obligation.

4.1.3 For collection, use, and/or disclosure of Personal Data of directors, agents, and business partners who are juristic persons.

4.1.4 For providing services relating to the use of the product, including hardware, software, and IT solutions.

4.1.5 For taking necessary steps, such as;

(a) Delivering the hardware parts;

(b) Procurement, software development, and system implementation;

(c) Providing the training class on the products;

(d) Solving of product malfunctions and/or providing the counsel through call-support, remote support and on-site support;

(e) Backing up data in the system to prevent data, which is related to service, loss;

(f) Other purposes necessary under specified in the Agreements;

(g) Receive – deliver business documents and/or parcels.

4.1.6 For collecting the product and/or service fee under the payment terms agreed by you and MAT;

4.1.7 For contacting to send prizes, in case you are a participant of any activities with MAT.

4.2 In case that it is necessary to comply with relevant law or other applicable laws to which MAT is subject to comply with, including regulations and rules issued pursuant to such laws.

4.2.1 Disclosure of your Personal Data in the event receiving a request from a government entity.

4.2.2 Prevent, respond, and mitigate potential risks with cyberattacks, stop paying debt, breach of contract, violations of the law (such as intellectual property, trade secret, and offenses against property, life, body, liberty, or reputation).

4.2.3 Collect your Personal Data after the contract is expired, as an evidence of establishment, compliance, objection, or any action taken in relation to legal claims, or retrospective tax investigations.

4.3 In case that it is necessary to act in the legitimate interests of MAT or other individual or juristic person, which are not overriding your reasonable expectations, for instance,

4.3.1 To maintain the business relationships, such as customer support by MAT’s staff, notification, or offer on any products and/or services of the same types you are using for your benefits, etc.

4.3.2 To provide the convenience, such as providing parking area when visiting MAT’s office;

4.3.3 To manage risks, monitor, audit, investigate, manage within organization, prevent crimes and maintain the security of systems and networks, such as CCTV recordings, etc.

4.4 In case of obtaining your explicit consent:

4.4.1 To receive your registration information for the purpose of managing meetings, training, seminars and booth events, and to contact or record audio or photographs during those events.

4.4.2 Contact to offer you a new product or IT solution services.

4.4.3 Contact for marketing purposes, such as sending documents about various promotions, sending news about products, services, events and/or promotional activities of MAT, updating information, promotions and special offers of MAT products and services, as well as other content that you may be interested in, whether by post, by email, by telephone and/or by any other means, including direct marketing operations to achieve the above-mentioned purposes.

5.To whom does MAT disclose your Personal Data?
MAT may disclose your Personal Data to third parties only to the extent necessary and permissible under your consent or legal basis. The persons or entities receiving such data will collect, use, and/or disclose the Personal Data to the extent necessary and permissible under your consent or related to this Privacy Notice as the following details.

5.1 Outsources/Suppliers for the purposes of providing, developing and delivering services and/or products to you.

5.2 Building agent for the purposes of providing the convenience for your visit.

5.3 Government authority for the purposes of tax payment, lawsuit regarding breach of contractual, custom in relation with products.

5.4 External auditors for the purpose of making the financial statements.

5.5 Affiliated companies, parent company for the purposes specified in the agreement or written consent.

5.6 Subcontractors or external service providers of MAT for service support, operations on behalf of MAT, data storage and backup, such as cloud service providers, or document storage providers, etc.



6.Does MAT send or transfer your Personal Data to other countries?
When it is necessary, MAT may send or transfer your Personal Data to its parent company/affiliated company located in other countries, which are Japan, or to other cloud service providers under MAT’s contracts.

If the receiving countries do not maintain adequate standard levels, MAT will ensure that the sending and the transferring are following legal requirements and will put in place the Personal Data protection measures as necessary and appropriate. For instance, entering into Confidentiality Agreements with receivers in such country.


7.How long does MAT retain your Personal Data?
MAT will retain your Personal Data for as long as necessary during the period you are in a business relationship with MAT (e.g. customer or supplier), or as long as necessary in connection with the purposes set out in this Privacy Notice, unless law requires or permits longer retention period. For instance, retention pursuant to Revenue Code is for the purpose of proving and audit in the event of dispute within legal prescription period of not over 10 years, or as long as necessary.

MAT will ensure to erase, destroy, or anonymize your Personal Data when it is no longer necessary.


8.How does MAT protect your Personal Data?
For storage of your Personal Data, MAT implements information technology measures, including limiting access to Personal Data to those who are involved and require that Personal Data, to ensure suitable and appropriate security in the Personal Data processing and preventing Personal Data breach. MAT has set out internal rules to prevent data receivers from using or disclosing such data over purposes or without authorization or unlawful, and MAT has amended the rules as frequently as necessary and appropriate regarding the update technology and government regulations.
Moreover, MAT’s employees, outsources and data receivers are obligated to keep the Personal Data in confidence pursuant to confidentiality measure provided by MAT.


9.Accuracy of Personal Data
MAT will ensure the accuracy of your Personal Data that the collected Personal Data is accurate, complete, and up to date. In case that you wish to rectify your Personal Data, you may exercise the right to rectify as set out in Clause 10.7. The rectification will become valid only after verification of authenticity under the specified procedure.


10.What are your rights regarding your Personal Data?
Your rights described in the following are legal rights that you may exercise any of these rights within legal requirements and current Privacy Notice, or any future amendments thereof as well as procedure set out by MAT.

In case you are under 20 years old, or being incompetent person, or being quasi-incompetent person, and your legal contractual capacity is restricted, your parents, legal guardians, or authorized representatives may request to exercise the rights on your behalf.

10.1 Withdrawal of consent: If you have given consent to MAT to collect, use and/or disclose your Personal Data (whether before or after the effective date of the Personal Data Protection Act), you have the right to withdraw such consent at any time, unless it is restricted by laws or you are in a business relationship with MAT (e.g. the contract). Withdrawal of your consent may affect your benefits or convenience related to the products and/or after-sales services. For example, you may not receive the promotions or new offers, products and/or services that are useful and consistent with your needs.

10.2 Data Access and Obtain Copy of the Personal Data: You have the right to access your Personal Data that is under MAT’s responsibility as well as request to obtain a copy of such data. In the case of you did not provide such data to MAT directly, you also have the right to request MAT revealing the resource of your Personal Data.

10.3 Send or Transfer the Personal Data: You have the right to obtain your Personal Data, unless not technically feasible; (a) if MAT organizes such Personal Data in automatic machine-readable or usable format and the information can be processed or disclosed by automatic means, MAT will send or transfer such Personal Data directly to other Data Controllers, (b) MAT will send or transfer such Personal Data directly to you.

10.4 Objection: You have the right to object the collection, use and/or disclosure of your Personal Data at any time, unless such doing is excepted from the given consent and it is conducted for legitimate interests of MAT, corporation or individual, which is subject to your reasonable expectation, or for carrying out public tasks. In case that you request object, MAT will continue collecting, using and/or disclosing your Personal Data only when

(a) MAT’s legal basis is more important than your fundamental rights;

(b) to affirm legal rights;

(c) to comply with laws;

(d) to defend a legal proceeding, depending on a case-by-case basis. In the meanwhile, MAT will separate your Personal Data clearly from the other data. In addition, you have the right to object the collection, use and/or disclosure of your Personal Data carried out for purposes related to marketing, scientific, historical or statistical research.

10.5 Data Erasure or Destruction: You have the right to request MAT to erase, or destroy, or anonymize your Personal Data if you believe that the collection, use and/or disclosure of your Personal Data is against relevant laws, or such data is no longer necessary in connection with related purposes under this Privacy Notice, or when you request to withdraw your consent, or object to the processing as aforementioned.

10.6 Data Restriction: You have the right to request MAT to restrict processing your Personal Data during the period of examination on your objection request, or rectification request of your Personal Data, or when it is no longer necessary, MAT must erase or destroy your Personal Data pursuant to relevant laws but you can request MAT to restrict the use of your Personal Data instead, or continue to retain the Personal Data for the purpose of establishment, exercise, or defense of legal claims.

10.7 Data Rectification: You have the right to request MAT to rectify your Personal Data to be corrected, updated, completed and not misleading.

10.8 Complaint: You have the right to file a complaint with the Personal Data Protection Committee (PDPC) if you believe that the collection, use, disclosure, or refusal of your request regarding your Personal Data constitutes a violation or non-compliance with the applicable laws.

The exercise of rights above may be restricted under relevant laws, and it may be necessary for MAT to deny or not be able to carry out your requests, such as to comply with laws or court orders, public tasks, or your request may violate the rights or freedoms of other people.
MAT will response to your request, regardless of whether MAT complies with or denies your request, within 30 days from the date MAT receives all required documents in accordance with MAT’s procedures and has completely verified your identity. You may exercise your rights through the channels outlined in Clause 12.


11.Does MAT use cookies? This website uses Google Analytics to understand the information related to the usage of the website. MAT uses cookies provided by Google Analytics, but Google Analytics does not collect personally identified information. The data collected through Google Analytics use is managed in accordance with Google’s privacy policy. For Google Analytics’ terms of service and Google’s privacy policy, please find below.

Terms of Service | Google Analytics – Google
Privacy Policy – Privacy & Terms – Google

You can opt-out of having your website activities tracked by Google Analytics by installing Google Analytics Opt-out Add-on (by Google) – Chrome Web Store

[Remarks] If you disable data collection, you may not be able to fully use this website. In addition, this will also disable tracking on other websites, but it can be re-enabled by adjusting your browser settings or reinstalling the relevant add-on.


12.How can you contact MAT and the Data Protection Officer?
If you have any suggestions or inquiries regarding collection, use and/or disclosure of your Personal Data as well as a request to exercise your rights under this Privacy Notice, you may contact MAT and/or the Data Protection Officer via the following channels:

12.1 In case that you would like to exercise your rights set forth in this Privacy Notice, please download the Data Subject Request Form via website: www.mat.co.th and send the completed form with documents confirming identity through these 3 channels;

12.1.1 Send via mail to DPO@mat.co.th

12.1.2 Send a registered letter to MAT’s head office.

Data Protection Officer

Material Automation (Thailand) Co., Ltd.

191/78 CTI Tower, 12th Floor.

Ratchadaphisek Road, Klongtoey Subdistrict, Klongtoey District, Bangkok 10110

12.1.3 Contact to get the form and submit in person at MAT’s head office as specified in Clause 12.1.2.

12.2 In case that you have any suggestions or inquiries regarding this Privacy Notice, you may contact MAT’s Data Protection Officer via telephone number at 02-261-5100 or email address: DPO@mat.co.th.


13.Will MAT make changes to this Privacy Notice?
MAT may update, modify, or amend this Privacy Notice from time to time as appropriate. The current version of the Privacy Notice will be made available to you via the website www.mat.co.th.